We Want Your Perspective
BlueCrest’s Customer Advisory Council (CAC) is a hand-picked collection of customers who will gather regularly to lend their insights to the vision and growth of BlueCrest. They are encouraged to provide open and honest feedback on the product, articulate their desires for enhancements and improvements in product, service, and support, and discuss how BlueCrest is helping their organization.
| October 2, 2024 | ||||
|---|---|---|---|---|
| Start | Finish | Speakers/Presenters | Topic | Goal/Objective |
| 12:00 pm | 1:00 pm | All Attendees | Registration and Lunch | Optional lunch catered on site |
| 1:00 pm | 1:15 pm | Stephanie Triggiani | Introduction & Welcome | Introduction of BlueCrest attendees. Review of meeting goals, objectives, expectations, agenda, and priorities. |
| 1:15 pm | 2:15 pm | Carl Amacker |
Industry Insights and Market Trends |
Recap of recent industry events (Drupa, NPF, etc.) and planning for the future, discussion on market trends, USPS trends, etc. |
| 2:15 pm | 2:30 pm | Break | ||
| 2:35 pm | 3:45 pm | Eddy Edel | Transforming the Mail Production Facility for the Future | BlueCrest's thoughts and strategies for creating a modern and future-proof mail production facility. |
| 3:45 pm | 4:30 pm | Richard Smith or Tim Rodriguez | Optimizing Costs & Efficiency in Service | Explore topics such as future maintenance packages from BlueCrest and Cost modeling for improved decision-making |
| 7:00 pm | 10:00 pm | All Attendees | Dinner at 1912 Ocean Bar & Rooftop | Continued discussion over dinner |
| October 3, 2024 | |||||
|---|---|---|---|---|---|
| Start | Finish | Speakers/Presenters | Topic | Goal/Objective | |
| 7:30 am | 8:30 am | All Attendees | Breakfast | Breakfast catered on site | |
| 8:35 am | 9:15 am | Tom DeRosa w/Eddy Edel | Data and Analytics for Informed Decisions | Discuss the role of data & analytics in optimizing mail production. Review FIS's experience with an industrial engineer/Six Sigma blackbelt and other strategies being deployed. | |
| 9:15 am | 10:00 am | Ross Ianello w/ Mark Coyle | Transforming the Mail Production Facility: Building a Profitable Future | Discussion on opportunities to leverage the mail production environment for other business/revenue streams (Direct Mail, eCommerce, Data Services, Digital, etc.) | |
| 10:00 am | 10:15 am | Break | |||
| 10:15 am | 11:00 am | Gary Masse w/ Carl Amacker | Growing Mail Volumes | USPS is looking for the industry to help them grow. Brainstorm and discuss strategies for generating mail volumes and other growth opportunities. | |
| 11:00 am | 11:15 am | Dennis LeStrange, Carl Amacker & Stephanie Triggiani | Closing remarks | Recap, Action Items & Next Steps; Planning for the Spring Meeting | |
| 11:15 am | 12:00 pm | All Attendees | Bus to Forge w/ Boxed Lunch | Continue discussion with attendees | |
| 12:00 pm | 1:30 pm | All Attendees | Forge tour | See Forge Mail Production facility, including OttoMate | |
| 1:30 pm | All Attendees | Buses to airport; Back to hotel | |||
When you agree to serve on the BlueCrest Customer Advisory Board, you will gain an opportunity to shape the direction of BlueCrest, get internal knowledge of where the company is going, and have an opportunity to connect and socialize with other industry peers. BlueCrest plans to do at least two meetings per year and will cover all costs of travel associated with attending the meeting.
